Electronic health records

The electronic health record is the infrastructure most other digital health functions depend on, and one of the most contested pieces of technology in medicine. Records improve legibility, coordination and safety checking; they also add documentation burden, and the net effect depends heavily on how a system is configured and how it fits the work it interrupts.

Our coverage treats records as an operational subject rather than an IT one. Most of what determines whether a deployment helps or harms is decided in workflow design, not in procurement.